Terms of Service

Last updated September 28, 2026

These terms govern your use of Postwire. By creating a workspace you agree to them. Please read them together with our Privacy Policy.

The service

Postwire researches your brand, plans and drafts social content, and publishes it to the accounts you connect. Postwire is draft-first: nothing is published to a connected account without your approval, except where you explicitly enable an automated lane. You are responsible for the content you approve and publish.

Beta

Postwire is offered during a beta period. Features may change, and the service is provided on an as-available basis while we improve it.

Your account

You are responsible for keeping access to your workspace secure and for the activity of users you invite. Give us accurate information and keep it current.

Acceptable use

• Do not use Postwire to publish unlawful, infringing, deceptive, or abusive content.
• Do not violate the terms of the social platforms you connect. Their rules apply to what you publish through them.
• Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the service.

Your content

You own your brand, your inputs, and the content you approve. You grant Postwire the license needed to process that content and to publish it to the accounts you connect on your behalf. You are responsible for having the rights to what you publish.

Billing

• Paid plans are billed in advance on the interval you choose (monthly, quarterly or annual). Add-ons, such as extra networks or X, are billed as separate recurring charges.
• Fees are charged through Stripe. Payments are non-refundable, except where the law requires a refund and under the delivery guarantee: if Postwire drafts fewer than 30 ready-to-publish posts in your first 30 days on a paid plan, your first full month is refunded.
• You can cancel at any time from your billing settings. Access continues until the end of the paid period.
• Introductory and promotional pricing, where offered, applies on the terms stated at the time of the offer.

Third-party platforms

Publishing depends on third-party social platforms and providers we do not control. We are not responsible for their availability, changes, or actions, including if a platform limits or removes access.

Disclaimers

The service is provided "as is" and "as available" without warranties of any kind. We do not guarantee any particular reach, engagement, or business result.

Limitation of liability

To the maximum extent permitted by law, Postwire is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us in the three months before the claim.

Termination

You may stop using Postwire at any time. We may suspend or end access if these terms are breached or to protect the service.

Changes

We may update these terms. If we make a material change we will update the date above and, where appropriate, notify you. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms? Email [email protected].